Delivery

Delivery locations

We keep our warehouse always up to date to make sure item stock are always updated and items are dispatched once payment is clear from buyers with respective carrier according to the item size weight and the delivery destinations. We aim to provide free delivery service as far as possible, whereas due to the surcharge from carrier impose to certain destinations we keep our free delivery service with UK Mainland only. There is no delivery service available following areas due to excessive delivery surcharge: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands, and Scottish Highlands, Northern Ireland. Please contact us with your postcode for a quote. On the other hand we welcome our buyers to arrange collection on their own with their own responsibility on ship damages or loss.

Delivery time

Items are dispatched within 2 working days (one man service, most of the items which are not bulky and one man can handle, weight limit 50 kgs) and 5 working days (2man service which are bulky fragile and require 2 men for handling, weight above 50 kgs) of cleared payment. We normally dispatch items next working day Tuesday to Friday (Monday excluded due to carrier excessive loads on consignment and mishandling the items). Deliveries take place between 8 am and 6 pm, Monday - Friday, and we are unable to give a specific delivery time, unless you have been provided with tracking information and we had your contact number (preferably mobile no). If no one is home when delivery is attempted the courier will leave a calling card for you to rearrange delivery or may leave the item to your neighbour upon your request in writing. If delivery is not rearranged and the item is returned to us, you, the customer, are responsible for the re-delivery fees. If you would like the tracking number for your item please contact us or check your purchase history updates.

The courier may contact the customer directly with text and/or e-mail updates so please make sure the phone number and/or e-mail address stored in your account information is up to date.

On goods arrival please do check the number of boxes & if you see any sign of damage on the packaging/item make sure to put on the delivery note.

Delivery address

Before you purchase please make sure your delivery address is complete and up to date. Please note we can only ship items to the delivery address associated with your eBay accounts as provided, if item was delivered to the provided but was not suppose to be from buyers view (due to move out, or any other reason) buyer will be responsible for collect and re-arrange delivery of the product.

Collections

We welcome our buyer to collect items if the item located warehouse is convenient.